Solutions – Industries

Government

Serve more citizens with fewer resources

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Intent Driven Business Intent Driven Business Intent Driven Business Intent Driven Business Intent Driven Business Intent Driven Business

70%

of people choose messaging when given the option

In the “new normal” Governments are challenged with surges in inquiries while also rapidly launching new programs like contact tracing and health advice. The LivePerson Conversational cloud can help departments, authorities and agencies accelerate adoption, scale interactions, and spread critical information fast

Intent Driven Solutions for Government

Contact Tracing
Benefits administration
Health Services

Texting is the most immediate and visible way to reach people. Time to add it to your proactive outreach.

Reduce inbound calls, expand self-service, and deliver better overall assistance at scale.

Answer FAQs, collect information, and easily connect citizens to health specialists as needed.

Enterprise-grade security underpins the LivePerson Conversational Cloud

LivePersons applications, infrastructure, and policies have been vetted by advanced security teams at their Fortune 500 customers for over 20+ years.

Don’t just take our word for it

61%

Of consumers have stopped doing business with a brand due to a poor customer service experience.

32%

Of customers would stop doing business with a brand they loved after one bad experience.

OUA increases CSAT with LivePerson’s Conversational AI

Become an Intent Driven Business with Konversational

Intent Driven Business Intent Driven Business Intent Driven Business Intent Driven Business Intent Driven Business Intent Driven Business

Intent Driven Business Intent Driven Business Intent Driven Business Intent Driven Business Intent Driven Business Intent Driven Business

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