Konversational joins ServiceNow Partner Program 

By John Gilleran June 9, 2021

Dublin, Ireland — June 9th, 2021 — Konversational Consulting Limited today announced it has joined the ServiceNow Partner Program to establish a leading digital Customer Workflow practice in Europe to help brands create exceptional new customer experiences.   Konversational is accelerating digital transformation with CSM engagements.  

Konversational leverages market-leading technology to maximise the value from brands’ digital interactions with customers, with a focus on three core areas:

  1. Minimising cost to fulfil interactions through the deployment of new digital channels and integration / automation of customer workflows
  2. Maximising Customer Satisfaction 
  3. Maximising conversion rate and order value 

“The ambition of our ServiceNow partnership is to build Europe’s leading ServiceNow Customer Workflow specialist partner with a specific focus on helping brands digitise and automate their customer service and consumer journeys.“ John Gilleran – Konversational Co-Founder.

“ServiceNow’s ability to be agile, solve problems quickly and create new workflows in a low code, no-code app development environment, allows us to continue to ensure we are helping our customers to deliver exceptional digital experiences.” Richard Guy – Konversational Co-Founder

About Konversational

Konversational is a technology consultancy practice, focused entirely on Customer Experience. Konversational was founded in early 2020 by seasoned ServiceNow veterans and serial entrepreneurs John Gilleran and Richard Guy, is based in Ireland and the UK, and has customers across the globe.  

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.  

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