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The future of service in logistics

About this event

What does the future of your customer service look like?

In this 45 min webinar we will share the insights required to prepare your organisation for a new wave of automated digital customer service.

• Where does Service start and end in logistics?
• Service Maturity Model for the experience economy – How prepared are you?
• How do your Service Priorities change as your digital CX capability increases?
• Differentiate your organisations service

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