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Solutioning

Guided by your key business objectives, our Transformation Consultants and Architects work with your teams to define a clear, future-state vision. In close collaboration with business and technology stakeholders, we identify the value levers that matter most shaping solutions that are aligned, achievable, and designed to deliver measurable impact.

Planning and Strategy Workshops
Our industry experts collaborate with you to define clear business objectives and craft a strategy that drives your organisation toward its most ambitious goals. The result is a practical, actionable roadmap outlining resourcing, investment requirements, and the next steps to ensure a smooth and successful execution.
Architecture and Design Workshops
Our Certified Master Architects collaborate with you to define your requirements and develop a comprehensive architectural strategy. Upon completing the workshop, you'll receive an implementation design guide, an architecture blueprint, and an operations guide to effectively manage your platform.


Replatforming Workshops
Our Certified Master Architects lead Replatforming Workshops to transition your organisation from legacy ServiceNow implementations to the latest industry-standard data models. We assess your current configurations, define objectives, and develop a tailored migration strategy. The workshop delivers an implementation design guide, an architecture blueprint, and an operations manual, ensuring your platform operates efficiently post-migration. This process modernises your operations, reduces technical debt, and enhances overall performance.
Why Partner with Konversational
automation within ServiceNow. At Konversational, we bring deep product line and industry expertise, a strategic approach, and a commitment to delivering real business outcomes.
Everything you need to know
These workshops help you define clear business objectives and shape a strategic approach to achieve them. You’ll walk away with an actionable roadmap covering resourcing, investment, and next steps.
You receive a complete implementation design guide, architecture blueprint, and operations guide created by our Certified Master Architects to ensure your platform is scalable, efficient, and future-ready.
If you're working on a legacy ServiceNow setup or struggling with technical debt, a Replatforming Workshop helps you modernise. We assess your current state, define goals, and develop a tailored migration strategy.
Both business and IT stakeholders. Collaboration between teams ensures that the solutions we define are aligned with your goals and grounded in operational reality.
They provide more than just plans they deliver practical, strategic foundations for transformation. With expert guidance and clear documentation, you’re set up to execute with confidence and realise measurable value.
