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Training
At Konversational, we don’t just deliver ServiceNow solutions — we enable your people to master them. Our training services are designed to build internal capability, drive adoption, and unlock the full value of your platform. From platform administrators and front-line agents to power users and process owners, we empower every role to use ServiceNow with clarity, confidence, and purpose.
What we offer
We don’t just deliver training we enable transformation.
At Konversational, we turn users into experts and organisations into self-sufficient ServiceNow powerhouses. Training is essential to unlocking the full value of the platform, and we treat it as a strategic capability not an afterthought. Whether you're scaling Customer Workflows, rolling out new modules, or replatforming with TPSM or TSOM, we equip your teams with the knowledge to adopt, adapt, and accelerate.
Our delivery is flexible from instructor-led workshops and role-based enablement to train-the-trainer models and on-demand learning all built around your ServiceNow roadmap and business priorities. This is training engineered for digital excellence, operational resilience, and long-term platform success.
Certified. Accredited. Authorised.
Konversational is an authorised and accredited ServiceNow training partner meaning your teams learn directly from those who know the platform best. Our training is delivered by certified instructors with deep platform experience and hands-on industry insight. From foundational platform skills to advanced Customer Workflow enablement and data model-specific training like TPSM or TSOM, we provide official, up-to-date content aligned with ServiceNow’s latest capabilities. When you train with Konversational, you’re not just learning the platform you’re mastering it with the highest level of credibility.
Why Partner with Konversational
As an authorised ServiceNow training partner, Konversational delivers more than standard sessions. We bring a strategic approach to enablement, grounded in real-world experience, platform credibility, and customer transformation. Our training aligns with your business goals, platform roadmap, and user needs not a generic curriculum. From Customer Workflows to TPSM and TSOM, we deliver what your teams actually need to drive adoption and accelerate impact. Whether you need onboarding, upskilling, or ongoing capability building, we’re the partner that turns knowledge into confidence and confidence into results.
Everything you need to know
Yes we’re an officially accredited and authorised ServiceNow training partner, delivering certified content through experienced instructors.
We offer flexible formats including live sessions, hybrid learning, train-the-trainer, on-demand content, and customised programs aligned to your platform goals.
Everyone from platform admins and developers to process owners, agents, and business users. We tailor content to roles, needs, and learning styles.
Absolutely. We tailor content to reflect your use cases, workflows, and ServiceNow roadmap so training is always relevant and impactful.
Yes our training spans core platform skills through to advanced modules and industry-aligned models like Customer Workflows, TPSM, and TSOM.
