Irish technology consultancy firm Konversational is pleased to announce a multi-million euro deal with Wavenet the UK’s largest independently owned Managed Services and Security Provider (MSP) to support their investment in ServiceNow. The Dublin headquartered company will oversee the implementation and deployment of a suite of ServiceNow technology solutions as part of a large-scale digital transformation programme at Wavenet.

Dublin, Ireland Konversational, a global leading technology consultancy firm is pleased to announce that it has been awarded the highly coveted ServiceNow Customer Service Management (CSM) Specialisation, making it among the first three within the EMEA (Europe, Middle East, Africa) region to achieve this designation.

Konversational has officially been recognised as one of the Best Workplaces in Ireland™ in 2025!

The focus of World Forum spotlighted how Generative AI is transforming business processes—from enhancing customer experiences and streamlining operations to supporting talent development and solving industry-specific challenges.

Bring the power of AI to your IT Services and Operations with ServiceNow’s Service Ops.

Konversational is proud to be certified as a Great Place to Work® for the second time, reflecting our commitment to a supportive, high-performing workplace where employees thrive.

Konversational has been named Ireland’s #1 Best Small Workplace for 2024—an incredible first-time achievement based entirely on employee feedback. This recognition highlights our unwavering focus on inclusivity, teamwork, and creating a culture where people truly thrive.