Elite Reseller status is awarded to partners who consistently deliver commercial success, deep platform expertise, and outstanding customer outcomes. It's a marker of technical capability, the strength of our partnership with ServiceNow, and the trust our customers place in us on complex transformation programmes.

It caps a landmark year. In 2026, Konversational was named ServiceNow CRM Partner of the Year, achieved multiple Product Line Achievements, and became the first Global Elite Partner recognised as a Validated Practice for Now Assist across both CSM and ITSM.

- CRM Partner of the Year

- Multiple Product Line Achievements

- First Global Elite Partner validated for Now Assist in CSM and ITSM

- Elite Reseller status achieved

As organisations move further into AI-powered customer operations and autonomous workflows, our focus stays the same: helping customers get past implementation and into measurable business outcomes. Our expertise spans CRM, AI, Managed Services, and Customer Workflows - built to simplify operations, accelerate time to value, and set up long-term innovation.

None of this happens without our team, our partnership with ServiceNow, and the trust of our customers worldwide. Thank you to everyone who's been part of the journey; we're looking forward to what's next.