/ Insights
Konversational is a new breed of Elite ServiceNow partner with a specialist focus on Customer Workflow solutions. Our approach merges our unique domain knowledge with our global consultancy experience to create an agile provider focused on relationship and response time to deliver solutions.
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Blog
ServiceNow World Forum Unveils the Power of GenAI for the Future
November 22, 2024
The focus of World Forum spotlighted how Generative AI is transforming business processes—from enhancing customer experiences and streamlining operations to supporting talent development and solving industry-specific challenges.

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Blog
Konversational Consulting Ltd Named As the Number One Best Small Workplaces™ in Ireland 2024
February 29, 2024
Konversational has been named Ireland’s #1 Best Small Workplace for 2024—an incredible first-time achievement based entirely on employee feedback. This recognition highlights our unwavering focus on inclusivity, teamwork, and creating a culture where people truly thrive.

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Blog
Konversational Awarded Delivery Success Partner Status in the ServiceNow Partner Program
January 30, 2024
Konversational, as the leading Customer Workflow partner in EMEA were ideally placed to achieve the designation. This latest development builds on its rapid ascension through the ServiceNow Partner system in less than 18 months, achieving Elite Partner status and specialist expertise recognition.

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News
Irish tech firm Konversational to generate additional €5m revenue via US expansion
July 15, 2025
Dublin-headquartered tech consultancy Konversational is set to expand into the US, opening an office in New York which it expects to create 40 new roles and generate €5 million in revenue.
July 15, 2025

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News
Konversational erhält als eines der ersten drei emea-unternehmen die spezialisierung „servicenow customer service management
April 7, 2025
Anerkennung der weltweit führenden Kompetenz bei der Bereitstellung von Technologielösungen für die Bereiche Telekommunikation, Medien und Technologie
April 7, 2025

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News
Konversational fait partie des trois premières entreprises de la région emea à obtenir la spécialisation en gestion du service clientèle de ServiceNow
April 7, 2025
Konversational, une société mondiale de conseil en technologie de premier plan, a le plaisir d'annoncer qu'elle a reçu la très convoitée spécialisation en gestion du service clientèle (CSM) de ServiceNow
April 7, 2025

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News
Konversational Among the First Three in EMEA Region to be Awarded ServiceNow Customer Service Management Specialisation
April 7, 2025
Konversational, a global leading technology consultancy firm is pleased to announce that it has been awarded the highly coveted ServiceNow Customer Service Management (CSM) Specialisation
April 7, 2025

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News
Konversational Among the First Three In EMEA Region to be Awarded ServiceNow Customer Service Specialisation
April 7, 2025
The industry accolade is in recognition of its award-winning knowledge and industry experience combined with its unique ability to deliver superior customer service solutions across ServiceNow platforms to clients
April 7, 2025
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