An ever-growing portfolio of clients including recent market leading additions in the IT Service Provider, Healthcare and Financial services sector coupled with continued investments in people, doubling the number of employees in 2022, have all contributed to Konversational’s recently acquired status as an Elite Partner.

Co-founded in 2020 by industry veterans John Gilleran and Richard Guy, Konversational is now the largest and most experienced pureplay company working with ServiceNow in Customer Workflow technology and supporting ServiceNow customers in Ireland and UK markets.

Konversational possesses extensive industry experience delivering ServiceNow technical consultancy solutions across international markets to a broad range of enterprise companies. This knowledge, combined with a dedicated team of ServiceNow Customer Workflow technology specialists is deployed to help brands transform their customer experience through the application of digital technologies.  

By implementing the very latest innovations and best in class ServiceNow Customer Workflow technologies, Konversational support organisations to make the best use of data and insights from all customer interactions and in turn support organisations to respond to customer needs in an agile and efficient manner.  

Richard Guy, Co-founder, Konversational comments,  

“Konversational’s achievement of Elite Partner marks another significant milestone for the company, supporting our rapid upward trajectory. The designation, achieved in a short period of time, is the fulfilment of a key objective, and one which is integral to future expansion plans, in terms of commercial partnerships and growing our employee base in the year ahead.”

“As the largest and most experienced specialists in Customer Workflow technology, we are ideally placed to support organisations with their digital transformation specifications. This latest designation reflects our market leading expertise, and it further fuels our ambition to be the “go-to” partner for any company embarking on an ambitious digital transformation project.”

“Our team have the right combination of industry experience and specialist knowledge which we use to maximum effect to support brands to implement next-generation technologies, providing them with a distinct advantage in a rapidly changing and competitive marketplace.”

Konversational’s transition to Elite Partner recognises its achievements in the ServiceNow partner assessment methodology, which identifies the activities, accomplishments, and commitments that demonstrate Konversational’s level of ServiceNow investment and go-to-market maturity.