/ Insights
Konversational is a new breed of Elite ServiceNow partner with a specialist focus on Customer Workflow solutions. Our approach merges our unique domain knowledge with our global consultancy experience to create an agile provider focused on relationship and response time to deliver solutions.
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Press Release
Konversational supporting Advanced to enhance customer service and innovation for customers
June 16, 2023
As part of the new deal, Konversational will implement ServiceNow Technology Provider Service Management (TPSM) across the Advanced network, as part of the organisation’s digital transformation and innovation strategy.
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Press Release
Konversational win Digital Transformation Project of the Year at Tech Excellence Awards
June 9, 2023
Konversational were among twenty-three award recipients at the prestigious event which honours industry leading expertise, knowledge, innovation and people in the technology sector. It is the first such industry specific award for the rapidly growing technology firm which is headquartered in Dublin, with an office in London and employs over 40 people.
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Press Release
Konversational Awarded Customer Workflow Product Line Achievement within the ServiceNow Partner Program
April 12, 2023
Konversational today announced it has been awarded the Customer Workflow Achievement Badge within the ServiceNow Partner Program. As a ServiceNow Elite partner, Konversational implements the very latest innovations and best in class ServiceNow Customer Workflow technologies.
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Press Release
Ergo Connect delivering an enhanced customer experience supported by Konversational & ServiceNow
April 3, 2023
In the first ever deal outside of North America, Ergo, a leading IT solutions provider, has activated ServiceNow’s customer workflow technology solution Technology Provider Service Management (TPSM) across their organisation. This is part of a multi-phase project with Konversational, as implementation partner.
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Press Release
Konversational and ServiceNow combining customer workflows with technical expertise supporting Comms-care on digital transformation journey
March 30, 2023
Konversational is partnering with Comms-care on a multi-phase digital transformation project, leveraging ServiceNow Customer and Field Service Management solutions to drive automation, real-time insights, and enhanced service delivery across the organisation.
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Blog
Konversational Certified™ as a Great Place to Work®
March 27, 2023
The Great Place to Work awards is a public acknowledgement and endorsement of the hard work, ambition, dedication, commitment to excellence and workplace culture of Konversational. We are immensely proud of attaining the designation of a Great Place to Work as it is something that further fuels the ambition of Konversational and propels us further in our journey to be regarded as an employer of choice.
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Press Release
Konversational Advances to Elite Partner in the ServiceNow Partner Program
January 16, 2023
Konversational has acquired Elite Partner Status through their ever-growing portfolio of clients including IT Service Providers, Healthcare and Financial services sector along with continued investments in people, doubling the number of employees in 2022.
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News
Irish tech firm Konversational to generate additional €5m revenue via US expansion
July 15, 2025
Dublin-headquartered tech consultancy Konversational is set to expand into the US, opening an office in New York which it expects to create 40 new roles and generate €5 million in revenue.
July 15, 2025
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News
Konversational erhält als eines der ersten drei emea-unternehmen die spezialisierung „servicenow customer service management
April 7, 2025
Anerkennung der weltweit führenden Kompetenz bei der Bereitstellung von Technologielösungen für die Bereiche Telekommunikation, Medien und Technologie
April 7, 2025
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News
Konversational fait partie des trois premières entreprises de la région emea à obtenir la spécialisation en gestion du service clientèle de ServiceNow
April 7, 2025
Konversational, une société mondiale de conseil en technologie de premier plan, a le plaisir d'annoncer qu'elle a reçu la très convoitée spécialisation en gestion du service clientèle (CSM) de ServiceNow
April 7, 2025
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News
Konversational Among the First Three in EMEA Region to be Awarded ServiceNow Customer Service Management Specialisation
April 7, 2025
Konversational, a global leading technology consultancy firm is pleased to announce that it has been awarded the highly coveted ServiceNow Customer Service Management (CSM) Specialisation
April 7, 2025
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News
Konversational Among the First Three In EMEA Region to be Awarded ServiceNow Customer Service Specialisation
April 7, 2025
The industry accolade is in recognition of its award-winning knowledge and industry experience combined with its unique ability to deliver superior customer service solutions across ServiceNow platforms to clients
April 7, 2025
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