/ Insights
Konversational is a new breed of Elite ServiceNow partner with a specialist focus on Customer Workflow solutions. Our approach merges our unique domain knowledge with our global consultancy experience to create an agile provider focused on relationship and response time to deliver solutions.
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Press Release
Konversational and Ergo partner on €3 million technology deal in Irish market first
September 8, 2023
Technology consultancy Konversational, one of the largest and most experienced pureplay companies working with ServiceNow in Customer Workflow technology in the UKI market have been appointed to implement the software which will drive innovation and elevate the customer user experience across the entire Ergo network.

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Blog
An Overview of ServiceNow’s World Forum in London 2023
August 11, 2023
ServiceNow continues to explore Generative AI and is at the forefront of the AI landscape. The event kicked off with a keynote from Nick Tzitzon, Chief Strategy and Corporate Affairs Officer at ServiceNow, who introduced the central theme of the day: #PutAItoWork.

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Press Release
Konversational supporting Advanced to enhance customer service and innovation for customers
June 16, 2023
As part of the new deal, Konversational will implement ServiceNow Technology Provider Service Management (TPSM) across the Advanced network, as part of the organisation’s digital transformation and innovation strategy.

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Press Release
Konversational win Digital Transformation Project of the Year at Tech Excellence Awards
June 9, 2023
Konversational were among twenty-three award recipients at the prestigious event which honours industry leading expertise, knowledge, innovation and people in the technology sector. It is the first such industry specific award for the rapidly growing technology firm which is headquartered in Dublin, with an office in London and employs over 40 people.

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Press Release
Konversational Awarded Customer Workflow Product Line Achievement within the ServiceNow Partner Program
April 12, 2023
Konversational today announced it has been awarded the Customer Workflow Achievement Badge within the ServiceNow Partner Program. As a ServiceNow Elite partner, Konversational implements the very latest innovations and best in class ServiceNow Customer Workflow technologies.

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Press Release
Ergo Connect delivering an enhanced customer experience supported by Konversational & ServiceNow
April 3, 2023
In the first ever deal outside of North America, Ergo, a leading IT solutions provider, has activated ServiceNow’s customer workflow technology solution Technology Provider Service Management (TPSM) across their organisation. This is part of a multi-phase project with Konversational, as implementation partner.

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News
Konversational erhält als eines der ersten drei emea-unternehmen die spezialisierung „servicenow customer service management
April 7, 2025
Anerkennung der weltweit führenden Kompetenz bei der Bereitstellung von Technologielösungen für die Bereiche Telekommunikation, Medien und Technologie
April 7, 2025

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News
Konversational fait partie des trois premières entreprises de la région emea à obtenir la spécialisation en gestion du service clientèle de ServiceNow
April 7, 2025
Konversational, une société mondiale de conseil en technologie de premier plan, a le plaisir d'annoncer qu'elle a reçu la très convoitée spécialisation en gestion du service clientèle (CSM) de ServiceNow
April 7, 2025

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News
Konversational Among the First Three in EMEA Region to be Awarded ServiceNow Customer Service Management Specialisation
April 7, 2025
Konversational, a global leading technology consultancy firm is pleased to announce that it has been awarded the highly coveted ServiceNow Customer Service Management (CSM) Specialisation
April 7, 2025

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News
Konversational Among the First Three In EMEA Region to be Awarded ServiceNow Customer Service Specialisation
April 7, 2025
The industry accolade is in recognition of its award-winning knowledge and industry experience combined with its unique ability to deliver superior customer service solutions across ServiceNow platforms to clients
April 7, 2025
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