Irish technology consultancy firm Konversational is pleased to announce a multi-million euro deal with Wavenet the UK’s largest independently owned Managed Services and Security Provider (MSP) to support their investment in ServiceNow. The Dublin headquartered company will oversee the implementation and deployment of a suite of ServiceNow technology solutions as part of a large-scale digital transformation programme at Wavenet.

The UK firm provides telecoms, cybersecurity, IT & technology solutions to over 22,000 enterprise customers. It employs 1,700 people in over ten locations across the UK, including London and has an annual turn-over of €500 million. Following a merger with Daisy Corporate Services, it has prioritised a significant digital transformation programme to accelerate its future commercial growth ambitions.

As part of this Konversational will implement and deploy a suite of ServiceNow solutions across the entire Wavenet organisation. Upon completion it will deliver greater capacity across its internal IT infrastructure; enhanced communications channels for its 2,000 strong employees; provide greater connectivity and efficiencies; enhanced project management and a greater customer experience for its 22,000-strong client base.

Founded in 2020, Konversational is now one of the largest and most experienced partners working with ServiceNow in Ireland and the UK. This latest deal follows on from expansion into France, Germany and Switzerland and builds further on its reputation as one of the fastest growing technology consultancies in Ireland.

Richard Guy, Services Director, Konversational said, “We are pleased to have the opportunity to work with Wavenet at a very exciting point in its growth. With huge market demand for cyber-security, telecoms and technology solutions, it’s an ideal time for Managed Service Providers in this space to capitalise on the opportunity. In doing so it is about harnessing technology solutions that deliver a cutting-edge, provide a significant advantage and overall deliver real value to customers.

“This partnership reflects our strong pedigree, expertise and skillset within the Managed Service Provider space, and our unique ability to support clients maximise efficiencies from their investment in cutting-edge technologies.

“This latest deal bolsters our reputation as the go-to partner of choice for projects of this scale, with our award-winning implementation and extensive knowledge of ServiceNow technologies.”

Damian Stirrett, GVP and GM UK and Ireland at ServiceNow, said, “With its latest release, ServiceNow’s AI Platform meets the unique needs and challenges of organisations across many industries, including cyber-security, telecoms and technology, allowing businesses to recognise faster time to value and greater ROI of its GenAI capabilities. Through this great partnership, Wavenet will be empowered with all the latest innovations of the Now Platform, delivering enhanced experiences to their entire ecosystem.”

Stewart Motler, Chief Operating Officer, Wavenet said, “We are thrilled to partner with Konversational during this pivotal time of growth. Their expertise and innovative solutions align perfectly with our vision, enabling us to scale more effectively and deliver enhanced value to our customers. Together, we look forward to driving transformative results and pushing the boundaries of what’s possible.”

-Ends-

For Media
Claire Egan
Káno Communications
Email: Cegan@kano.ie  
T: 086 8653507

About Konversational
Konversational is the leading ServiceNow Customer Workflow partner in the UKI market, helping to make the world of work better for our clients. Founded in 2020 by two industry veterans Richard Guy and John Gilleran, it is headquartered in Dublin, with offices in London, Paris, Nantes, Frankfurt and Zug. It currently employs over 65 people.

About Wavenet
Simplifying technology, amplifying success.
Formed in 2000, Wavenet is the UK's most trusted managed service and security provider. Through its broad portfolio in cyber security, connectivity, cloud and communications, blended with the power of AI and automation, Wavenet’s award-winning solutions help customers drive digital transformation. Wavenet’s vision is to pioneer a future where scalable technology, expertise and exceptional customer service redefine what’s possible for businesses and communities. Wavenet has a CREST & CHECK accredited cyber security division and a 24/7 UK Security Operations Centre. It looks after over 22,000 commercial organisations, financial institutions and public sector bodies, with customers including NHS England, Greene King, Alliance Automotive and Natwest. Wavenet offers economies of scale and diverse vendor relationships, with long-standing partnerships with top technology providers including Microsoft, Cisco, HPE, Extreme Networks, 8x8, Five9, RingCentral and Gigamon. It has offices in over 30 locations across the UK and employs 1,700 people. For more information, visit www.wavenet.co.uk.

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