/ Insights
Konversational is a new breed of Elite ServiceNow partner with a specialist focus on Customer Workflow solutions. Our approach merges our unique domain knowledge with our global consultancy experience to create an agile provider focused on relationship and response time to deliver solutions.
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Blog
Three Cities, One AI Vision: Inside the ServiceNow AI Summits in London, Dublin & Paris
March 12, 2026
The Konversational team had a busy few weeks attending the ServiceNow AI Summits across Europe. Last week we attended the ServiceNow AI Summits in London and in Paris, where we were proud to be Gold Sponsors, and earlier this month we were in Dublin, where we joined the event as a Platinum Sponsor.
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Press Release
ServiceNow Accelerates Channel Program With AI Emphasis
February 26, 2026
On Tuesday, ServiceNow unveiled changes it said will expand its channel program, including the introduction of a new partner business value composer the company said will make it easier for its solution providers to help speed customers’ adoption of the latest AI technologies.
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Blog
Konversational Becomes First Partner Globally Validated Across Both Now Assist CSM & ITSM
February 11, 2026
We’re proud to announce that Konversational has officially been recognised by ServiceNow as a Validated Practice Partner for both Now Assist for CSM and Now Assist for ITSM - becoming the first Elite Partner globally to achieve both distinctions.
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Blog
All In on AI: Our Takeaways from ServiceNow SKO26
February 4, 2026
ServiceNow SKO26 set a new benchmark for the ecosystem. Between major platform announcements, powerful keynote moments, and the energy of partners and teams coming together, the week reinforced one clear truth: ServiceNow is moving faster than ever as the AI control tower for enterprise transformation.
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News
ServiceNow Beefs Up Channel Program With AI Emphasis
January 20, 2026
ServiceNow Tuesday unveiled changes it said will expand its channel program, including the introduction of a new partner business value composer the company said will make it easier for its solution providers to help speed customers’ adoption of the latest AI technologies.
January 20, 2026
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News
Konversational first In EMEA region to be awarded ServiceNow Customer Experience Advanced Specialisation
August 8, 2025
Konversational, a global leading technology consultancy firm is pleased to announce that it has been awarded the prestigious ServiceNow Customer Experience Advanced Specialisation
August 8, 2025
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News
Irish tech firm Konversational to generate additional €5m revenue via US expansion
July 15, 2025
Dublin-headquartered tech consultancy Konversational is set to expand into the US, opening an office in New York which it expects to create 40 new roles and generate €5 million in revenue.
July 15, 2025
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News
Konversational erhält als eines der ersten drei emea-unternehmen die spezialisierung „servicenow customer service management
April 7, 2025
Anerkennung der weltweit führenden Kompetenz bei der Bereitstellung von Technologielösungen für die Bereiche Telekommunikation, Medien und Technologie
April 7, 2025
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News
Konversational fait partie des trois premières entreprises de la région emea à obtenir la spécialisation en gestion du service clientèle de ServiceNow
April 7, 2025
Konversational, une société mondiale de conseil en technologie de premier plan, a le plaisir d'annoncer qu'elle a reçu la très convoitée spécialisation en gestion du service clientèle (CSM) de ServiceNow
April 7, 2025
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News
Konversational Among the First Three in EMEA Region to be Awarded ServiceNow Customer Service Management Specialisation
April 7, 2025
Konversational, a global leading technology consultancy firm is pleased to announce that it has been awarded the highly coveted ServiceNow Customer Service Management (CSM) Specialisation
April 7, 2025
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News
Konversational Among the First Three In EMEA Region to be Awarded ServiceNow Customer Service Specialisation
April 7, 2025
The industry accolade is in recognition of its award-winning knowledge and industry experience combined with its unique ability to deliver superior customer service solutions across ServiceNow platforms to clients
April 7, 2025
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