At Konversational, we have proudly maintained Elite status consistently, reflecting the broad and deep expertise across our teams. Our consultants, architects, and delivery specialists bring extensive experience across multiple ServiceNow workflows, including CRM, Customer Service Management, Service Operations, and industry-specific solutions for TMT organisations and Service Providers. We combine platform mastery with deep industry understanding, enabling us not only to deploy ServiceNow effectively but to design solutions that align directly with our clients’ operational models, revenue goals, and customer experience strategies.

Our continued Elite status is backed by a strong track record of high-quality delivery and tangible business outcomes. Across global programmes, we consistently deliver well-governed, controlled implementations that achieve on-time and on-budget execution. This disciplined approach results in improved operational efficiency, enhanced customer experiences, and consistently high customer satisfaction scores. We recognise that ServiceNow implementations are not simply technology projects - they are transformation initiatives. Our focus is always on ensuring platform adoption drives measurable, sustainable business value rather than just system deployment.

This achievement is particularly meaningful as we continue to expand globally. As we grow our footprint across regions and markets, retaining Elite Partner status reinforces our ability to scale responsibly while maintaining delivery excellence. Our growth is guided by a clear strategic focus on delivering high-impact ServiceNow CRM implementations for TMT organisations and Service Providers, bringing specialised expertise to some of the most dynamic and competitive industries.

In fast-moving environments, our clients expect more than technical configuration. They need a partner who can drive meaningful business transformation, optimise end-to-end customer experiences, break down operational silos, enable automation, and deliver sustainable value at scale. That is exactly what we aim to provide. We work closely with executive stakeholders, operational leaders, and technical teams to ensure ServiceNow becomes a strategic enabler within their organisations. By combining strategic advisory, architectural expertise, and disciplined delivery, we help clients unlock long-term value from their ServiceNow investment.

Above all, this recognition is a testament to the commitment and dedication of our people. It is also made possible through the trust of our clients and the strong partnerships we continue to build across the ServiceNow community. We thank everyone who has contributed to this achievement and look forward to continuing to innovate, scale, and deliver ServiceNow programmes that match and accelerate our clients' ambitions.